A 99.9% Server Uptime
The major advantage of setting up your own shared web hosting platform is that you don’t have to be worried about compatibility issues – you design a special set of software applications in such a manner as to be compatible with a specific set of hardware elements. The final result is something considerably more solid and dependable, because there are much less potential risks of failure. We have set up our cloud hosting system atop tried and tested hardware components together with a seriously modified version of Security–Enhanced Linux in order to create a really safe and secure environment for all your sites.
That’s why, with all our Linux shared web hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you would like to provide a good–quality web hosting service, you can barely trust the default network configuration in a datacenter. We have built our very own custom internal network in an effort to ensure the best possible connection speed with the rest of the world.
And thanks to this, no matter which datacenters you choose: our USA based datacenter, our United Kingdom based datacenter, in our Finland based datacenter, in our East Europe based datacenter or our Australia based datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are dissatisfied with our services, or if you find them insufficient, or if you decide that you need a Linux VPS web hosting rather than a cloud hosting package – you will get a refund, no questions asked.
All domain name registrations are non–refundable, but you’ll retain complete control over your domains even if you cancel your account with us.
24/7 Technical Support
If you manage a hosting company, your customer service technicians are of fundamental importance. This is the reason why we’ve diligently gathered a highly knowledgeable group of technical support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with each of our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support inquiries are responded to within sixty minutes and our average support ticket response time is just twenty minutes!