Support Center

Welcome to NelsaHost support department,feel free to contact us and our staff will get in touch shortly.

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E-Mail Support

Send e-mail directly from our contact page without log in and email clients,just fill e-mail contact form and send to us,our staff will respond you shortly .
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Live Chat

Live Chat is new and easy way to get help or detailed information in real time ,you can start live chat without log in,you'll find live chat form at bottom of every page.
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Browser Calls

Free voice and video browser calls are unique and new way to handle support requests and pre-sales questions,start voice/video call from your browser in seconds.
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Support Ticket

Ticketing support is backbone of our support department and easiest way for you to get help and resolve issue,open ticket and our staff will respond shortly.

Can`t Find Answers?

View Our FAQ Section and Find Answer There our forum

Quick Answers

Here you can find quick answers for frequently asked questions from different categories like hosting,domains,SSL,servers and more….

cPanel and Plesk Hosting

  • cPanel is linux hosting control panel
  • Plesk is linux/windows hosting control panel
  • Easy menage DNS,Domain,E-mail,FTP,SSL,Files.etc
  • App installer,install app like wordpress in one click
  • Cloud flare,seo tools,multi php,index control,stats

Our nameservers

  • cPanel US ns1.nelsahost.com , ns2.nelsahost.com
  • cPanel EU ns1.vmd.host , ns2.vmd.host
  • plesk US ns1.nelsahost.shop , ns2.nelsahost.shop
  • Plesk EU ns5.nelsahost.com , ns6.nelsahost.com
  • Also you can use external DNS and use account IP

About SSL

  • SSL stands for Secure Sockets Layer
  • Encrypt traffic between browser-website-server
  • DV SSL is domain validated SSL
  • OV SSL is organization validated SSL
  • EV SSL is extended validated SSL,activate green address bar

Reseller Hosting

  • Sell hosting accounts to your own customers
  • Create own web hhosting plans and sell it
  • Full control of your users and over hosting accounts
  • Add,suspend,unsuspend,delete users
  • Connect Hosting automation script like WHMCS,Blseta,Host Bill

Virtual Private Servers

  • Root access and fool control over operative sistem
  • Amount of resource(ram,hdd,cpu) allocated only to your server
  • NelsaHost implement only full virtualization,vm ware,xen,kvm
  • Linux distribution and Windows OS available for install
  • Traditional VPS and Cloud Servers available

Server Addons

  • cPanel and Plesk licence availbale for VPS/Dedicated servers
  • Aditional IP address available for VPS/Dedicated servers
  • Cloud linux,Red Hat,Windows and more commercial OS available
  • Paid menagment/administration available
  • US,EU,Asia,Australia location available