1 hour ticket response
Our team of tech support engineers is devoted to providing quick answers to each of your inquiries. We’ll examine your support ticket the minute it has been delivered and will respond back to you with a solution within maximum 60 minutes after the client support ticket submission. In reality, our average client support ticket response time is 20 minutes.
A Top–Class Customer Service
Each member of our client service team has lots of years of experience in the Linux shared web hosting arena and almost all of them have been with us for at least 5 years. They all are ready to reply to all your queries in the most efficient way possible.
An Easy–to–Navigate Help Center Section
In the Online Control Panel you can find an easy–to–browse Help Center section where you can get quick hints on how you can use our web hosting services. You can find the answers to your inquiries in the F.A.Q. section, see more tips in the web hosting account management articles or check out the how–to video tutorials.