Support and Help Channels
A 1–hour Inquiry Answer Warranty
Each ticket that you send to the tech assist staff will be attended to within approximately 60 mins. All standard questions will be taken care of as quickly as possible. However, if the service request you have posted requires some help from a trained admin technician, we are going to send the ticket to him and will let you know about the hold–off.
Expert Technical Assistance Service
We are on–line for you 7 days a week to offer you useful information and customer support and to assist you with any problem that you might stumble upon while you are working with your virtual server. We are able to support you with all installed in advance software packages, plus your Operating System, server admin panel (with respect to the VPS type) and the Online Control Panel made entirely by our company.
An Informative Help Section
In the Online Control Panel that comes cost–free with the virtual server, you will discover an informational Help zone, that includes everything you should be aware of when controlling your sites and software. We have added a wide array of how to articles and video courses that show the general website administration duties in an easy to read manner.