Lots of persons who begin using their first hosting account, or switch companies, often have questions about how specific procedures are executed or chance upon problems when setting up various things like emails, site settings, etc. This is why, a lot of companies have prepared documentation with the most popular questions and problems so as to help their customers receive information swiftly and seamlessly. Consequently, the client care team representatives can concentrate on actual issues that particular customers may be encountering, since the solution for the smaller things will already be available on the Internet and customers can easily solve them without having to contact the help desk staff. Having exhaustive documentation is very important, especially for new customers with no prior experience at all, since the web hosting service involves a lot of functions and many individuals can get puzzled about what action to take. A good knowledge base can both help you do the things that you want and acquaint yourself with how the web hosting service works in general.
Extensive Online Documentation in Shared Web Hosting
If you get a shared web hosting account through our company, you will be given access to our comprehensive online help documentation where you will see info about practically everything related to our web hosting solutions. The topics encompass anything from how to set up an e-mail account on your handheld device, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-understand way and include elaborate manuals on how to carry out a particular operation inside your Hepsia Control Panel. You can also find info that is not directly associated with Hepsia, for example one that concerns online apps on your PC. The entire collection of articles will be located in the Control Panel’s Help section, but those that are related to a given section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to acquaint yourself with pretty much everything connected with your account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the thorough online documentation that we have prepared for you. The articles feature generic info about our hosting services, instructive tutorials about the separate features that you can access, along with troubleshooting instructions that can help you repair common problems that you may encounter. The topics that we’ve covered encompass virtually everything, from elementary things such as how to host a brand-new domain in the account, to more complex ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a specific section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the entire article collection is accessible through the all-inclusive Help section.