Q: What precisely does web site migration imply and what does it include?
A: When your current web hosting provider can no longer satisfy the necessities of your web site, or when you undergo constant downtime, or if you are made to wait for hours for the help desk staff to get back to you, it might be a clever idea to change your hosting provider, i.e. to move all the files for your web sites along with your databases from your current provider to your future provider. At NelsaHost, we are aware that this can often be difficult and time–consuming. This is the reason why we will accomplish all that for you at no cost!Our knowledgeable technical staff representatives will migrate your site content from your present hosting provider to us. Our techs have got plenty of experience with web site migration and can take care of anything – from a traditional WordPress–driven blog or Joomla™–based web site, to a highly complex, custom–made app.
Q: Web site migration sounds like a lot of work. How long does it take?
A: While we can’t give you an exact time frame, since there are plenty of factors, including the physical size of the files and databases, the physical location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will try our very best to transfer your web site within 48 hours, and in some cases – within 24 hours (if the content is not very large).
Q: My personal privacy is crucial to me. What information do you need to have?
A: Yes. We will need to have the name of the web site that you want us to transfer. We will also require a means to log into your old hosting account so that we can get the content associated with your website.
Q: The login info for my hosting account is sensitive. How can I rely on you?
Q: Will my web site be unavailable during the migration?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former web hosting provider. Once the migration is completed, we will make sure that everything is functioning correctly and that the integrity of your content is not jeopardized before telling you that the transfer is over. Then we will explain to you how to move the domain name to your hosting account with us and how to edit the DNS settings.
Q: Will my old hosting provider have to do anything?
A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Does it matter what platform my present provider is using?
A: Yep. We support all conventional Linux–powered hosting platforms. We don’t support Windows–powered web hosting platforms, since we don’t offer Windows web hosting solutions ourselves.In addition, we don’t support proprietary web site building and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.