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Contact Us

We value your privacy. Contact us through secure, encrypted channels.

Live Chat
Get instant support through our client area live chat. Available 24/7 for all customers.
Open Live Chat
Telegram
Secure messaging with end-to-end encryption. Best for quick questions and support.
@nelsahost_support
Open Telegram
TOX
Decentralized, encrypted peer-to-peer messaging for maximum privacy and security.
7A3F9B2C8D1E5F4A6B9C2D8E1F5A3B7C9D2E6F1A4B8C3D7E2F6A1B5C9D4E8F3A

Add our TOX ID to your client

Jabber (XMPP)
Federated, open-source instant messaging with OTR encryption support.
support@nelsahost.im

Use OTR or OMEMO encryption

Support Tickets
Submit a support ticket through our client area for account-related inquiries.
Submit Ticket
Email
For general inquiries and business matters. PGP encryption recommended.
support@nelsahost.com

PGP key available on request

Privacy First

We respect your privacy and anonymity. You can contact us without revealing personal information. All communications are confidential and we never share customer information with third parties.